Need help with your Thailand documents?
When you apply for any of Thai travel document with EasyThaiPass.com, you have access to our 24/7 customer support form. Our team is here to assist you before, during, and after your application.
We can help you with any questions you have regarding the:
Please do not hesitate to contact us if you have any questions or issues.
How to Contact Us
Need help with your application? We're contactable 24/7.
- Contact Form: Get in touch now – Send us a message any time.
- Response time: We reply within 72 hours or less.
- Languages: We speak 15+ languages
Questions About the TDAC?
The Thailand Digital Arrival Card (TDAC) is required for all non-Thai nationals from 1 May 2025.
We help you apply quickly and correctly, with expert support.
Need Help with the Thailand ETA?
Launching late 2025, the Thailand ETA will be mandatory for visa-exempt travelers.
We’ll guide you through the process as soon as it opens.
Unsure About the Thailand Travel Tax?
A new mandatory fee for foreign visitors is coming in late 2025.
We’ll notify you as the Thai tourist Tax soon as it’s available — and help you pay it online, with no stress.
Already Applied for the EDAC, ETA, or Tourist Tax?
Track your application
Not sure if your application went through? Haven’t received your confirmation email yet? When you apply with us, you can see if your application is pending, approved, or needs action. It’s quick, easy, and helps you stay informed every step of the way.
Request a refund
In the very unlikely event that your application is rejected, do not worry. You’re entitled to a full refund of our service fee. Just get in contact with our team, and they’ll explain how to request your money back.
Need to update details?
Entered the wrong information by mistake? No problem. If your application hasn’t been submitted yet, we can help you correct it.
Contact us as soon as possible with the correct details. Our support team will review your request and assist you in updating the necessary fields before your application is submitted.
Why Contact Us?
At EasyThaiPass.com, we offer more than just a simplified form. Our team works to make sure your travel is simple and stress-free. We offer:
- Clear answers in 15+ languages
- 24/7 contact form
- Help with all 3 documents
- Fast responses from real experts
Your questions are important, and we’re here to help.